FAQs

Why is it important to create an account?

Parcel Tracking

Gain the ability to track your parcels seamlessly, providing real-time updates on the status and location of your orders.

Order Invoice

Access a comprehensive record of your orders, serving as an invoice for easy reference and organization of your purchase history.

Costume Access

Unlock a vast array of costumes from Taobao, offering a diverse selection for your preferences and needs.

Costume Inquiry

Engage in costume inquiries, allowing you to gather information and make informed decisions about the costumes you are interested in.

Brand and Character Search

Utilize the website to search for specific characters and brands, making it convenient to find exactly what you’re looking for among the extensive range of options available.

How TO Track Orders?

  1. Simply Login to gachacart.com
  2. Go to your Account Dashboard
  3. Click “Orders”
  4. You will see your Order Details
  5. Click “Track”

 

Or at the end of the website, you can click “Track Shipment” and enter your Order details.
You can either track by entering your Order ID, Order Email, or The Tracking Number itself.

You will receive your tracking number once the parcel has been shipped!

Shipment Tracking

Shipment ETA will start once the item/product arrives on the Shipping Company.

Shipping ETA from TAOBAO to the shipping company is 3-4 days or less.